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"Just wish to express our gratitude to all staff who have been accommodating towards us to make our stay an absolute pleasure. We cannot thank you enough. It has been a pleasure and this property is highly recommended. Many thanks"
-- Ms. Helen Rawson
"The staff made our stay very enjoyable. Always a smilinig face and willing to please in every way possible. they are a credit to the resort. Five stars for the staff"
-- Ms. Cara Fady, Bristol, England
"This Hotel is Heaven" Out of the 37 hotels I have stayed at over the world from Thailand to Malta to Miami, this is by far the best - I will make it my duty to come back!
-- Mr. Jerry Mitchel, Grenada
Awesome cocktails, great food and fantastic service. The Bay Gardens Beach Resort was the perfect hotel for a spoiling holiday. It is a new hotel that has been very tastefully done. The rooms are spacious and very well equipped. The bathrooms are more than you could need.
There are some things that are not complete as yet. The gardens are not well established and there is still a bit of construction on the property with the second restaurant still being built. But it was not obstructive at all. The facilities (pool and Jacuzzi) and rooms are complete.
The existing hotel restaurant is right alongside the beach. The view is great and the live entertainment at night adds to the mood. But I would also eat here for the food alone. The chefs were particularly accommodating of my difficult dietary requirements and each meal was prepared with such care.
The staff were always friendly and provided great hospitality. This is definitely a hotel that I would recommend and wish to return to at some point in the future.
-- Vera, Cape Townspan
Many thanks for the opportunity and remarkable experience we had at the Bay Gardens Beach Resort last week. We felt that the Bay Gardens is conveniently located to the beach and easy access to other establishments in walking distance to the property. The new bar (different for the island) is exquisite, plus the bartender very cordial and professional. Dinner and service was superb. The dining room staff, young in age, but trained very well. The site inspection showed how nicely appointed the rooms were with necessities and luxury items perfectly intertwined. Yes, we would visit again and most definitely, recommend the Bay Gardens Beach Resort. We were so excited.
Thank you and your delightful staff for a very pleasant evening.
-- Mollie and Roger
After spending two glorious weeks at the Bay Gardens Beach Resort I have to say I have been to paradise. Everything - from the moment of check in was wonderful. The staff of the resort and I mean the entire staff from management, front desk, housekeepers, gardeners, restaurant workers - went out of their way to be helpful, friendly and gracious. Our room was a beach front one bedroom suite. It was roomy and well furnished. Daily service kept our room nice and clean. I was a little scared about traveling to the tropics for fear of the bugs - not one did I see in our room for the entire stay. Sitting on our balcony for morning coffee we were pleasantly greeted by all the ground keepers. Ms. Sarah-Lee made sure all our reservations were made and gave us great advise on activities. We had 5 spa treatments in the two weeks and must say the massage was the best. Everything is at your fingertips if you just ask. We booked all our day trips right at the resort. Zip linning was fantastic. I do recommend that one be in pretty good shape to participate. The climb up after the zip line will get you if you aren't! The food at the resort restaurant was very good. Several times we ask for special dishes. Our requests were filled and exceeded our expectations.Leaving Bay Gardens Beach Resort felt like leaving family - I can't wait to return to see all of our beloved St. Lucian friends.
-- Waynesville,NC
I stayed here with my family for just over 2 weeks and it was one of the best holidays of my life! The staff were all very friendly and always gave you a smile and hello. The rooms were lovely! And the views from the rooms are stunning. I reccomend having a cocktail or two at their pool side bar (try the cosmo, its gorgeous!)
---Nottingham
Me and my new Husband stayed at the Bay Gardens Beach Resort and had a fabulous stay. We were in St. Lucia as part of our Honeymoon and the staff couldn't have made us feel any more welcome. The reception staff were lovely and very helpful. The room was gorgeous, very spacious with a living room, dining area and kitchen. The room was cleaned on a daily basis and the towels were changed at the same time.
Although it wasn't completely finished when we stayed there, the staff always made up for this fact. The spa wasn't up and running but we really wanted a massage. So the reception staff called the local spa and had her come and pick us up at the hotel, take us to the spa and bring us back afterwards.
We ate at the restaurant that was opened and the food was very nice but to be honest that didn't matter to me, as we were sitting right on the beach with the moon shining on the sea, bliss.
---Scotland
It was a pleasure staying at your resort - we enjoyed every moment of our stay as everyone from the grounds man, security, housekeeper, reservation personnel, restaurant & bar and the manager, Mr. Anderson and Ms. Berta Parle made every moment comfortable - we feel that you can be rated as a five star hotel, the perfect place for that vacation. We will definitely be recommending everyone to you - Regards to Jackie, Melissa, Jason and the others whose names we might have forgotten but not the faces.
Thanks again for a wonderful time.
Best Regards,
---Dennis & Leela
If you are looking to have your wedding at a Caribbean location, this is the place. From start to finish our experience with the Bay Gardens Beach Resort in St Lucia was amazing. The hotel is new and modern. The rooms/suites felt just like home. Suites came with full functioning kitchen, 1 1/2 baths, living and dining room areas. My sister, her husband with 3 kids had a 2-bedroom suite with 2 1/2 baths. All were extremely comfortable and happy. My mother stayed in her own private suite. We too stayed for our first 3 days of our honeymoon. Complete luxury for all. Our honeymoon suite was even decorated in our wedding color upon arrival. All the staff treated us like family. Special thanks to Cheryl Gustave who from day one coordinated our wedding like it was her own. We showed up at the end of the business day to inquire of the hotel for our wedding. Greeted with free drinks and a smile, she gave us undivided attention. Cheryl had a preliminary wedding plan and price quote by that night. The whole staff went above and beyond to make our wedding dreams come true. The food was delicious, perfect down to the desserts. We used all their recommended services for our DJ, videographer and photographer. 100% satisfaction with all they chose. With an ambiance of the beach, waves splashing in the background and a picturesque sunset- no indoor wedding facility can compare. We would recommend to all to have their wedding/vacation/honeymoon here. Since we live in St Lucia we were able to interview and compare with many of the other hotels here. Bay Gardens Beach Resort was by far superior in price, quality, and customer service. Our wedding was perfect to us and we thoroughly enjoyed our stay.
---PrincessStLucia
The staff at this hotel is out of this world. I have never been greeted this way by any hotels that I have been during my trips. They will do the impossible for you!!! When we arrived at the hotel we were greeted by Leslie, a very speical woman that realy knows how to take care of customers especialy after a very long trip. She has made our stay in this paradise hotel unforgetable. This hotel is located on a beautiful beach. We ended up at this hotel by pure luck, after being at another hotel " Marigot bay dive resort " in which we refused to stay. We were lucky to pick up a hotel magazine when we arrived at the airport. After seeing our first hotel in which we had reserved, and lost our deposit because we didn' t want to stay there. We called the Bay gardens beach resort to see if they had any rooms available, and lucky for us they had some rooms. So we drove their without knowing our ways, it was a nice and beautiful adventure to drive around the island, where everyone is so nice to you. If we go back to St.Lucia we will be back to this paradise hotel !!!!
---victoriaville
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